Our store will be closing. We are no longer accepting orders.



Contact us

We are a modern fashion company and the best way to contact us via email at:

customerservice@castelruby.com

If you experienced difficulties with an order or need to initiate a return, please include your order number when contacting us. If you received an item as a gift and/or do have an order number, please send us the delivery address for the order or as much information as possible in order to help you faster. 

We also understand that there are times and situations that call for paper-based communications, we love receiving old-fashioned letters as well (who doesn't...?).

Here is our mailing address:

CASTEL RUBY LLC 
2431 ALOMA AVE
# 124, 
WINTER PARK, FL 32792

Toll-Free Telephone number: 1-833-611-0059